The following terms and conditions apply to all donations made on the Iqra Help Foundation website.

Our contract

If you place an online donation with Iqra Help Foundation we will send you an email confirmation receipt of your donation and also send a postal receipt with our project booklet. Time to time we provide a Dua Book with the postal receipt and other upcoming events.

Information of Project items

We will take all reasonable care to ensure that all details, descriptions and prices of donation items appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse donations where item information has been mis-published, including prices and promotions.

Cancellation, refunds and direct debit changes

We offer a 28-day no question refund policy which begins from the date you make your donation. If you contact us outside of the 28-day period we may have further enquiry on the donation. If you are donating a monthly direct debit and wanting to change the project we are more than happy to assist you.

If you request a refund we will refund the full value of your donation within the 28 days. However you cannot expect a refund in the same form of payment originally used for purchase. We will require you to provide your full identification e.g. driving license or passport and bank details.

If you wish to contact us about returns or to make a complaint contact

Email: info@iqrahelpfoundation.com

(Monday-Friday 10:00am-6:00pm)

Mobile: 07931702485

Security

When submitting your donation you are agreeing to allow Iqra Help Foundation to use your personal data for the purpose of processing your donation. For further information on privacy and security please see our Privacy Policy.

Amendment to the conditions

We reserve the right to make changes to our website, policies, and these Terms and Conditions of Donation at any time. You will be subject to the policies and Terms and Conditions of Donation in force at the time that you use the website, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to donations previously placed by you).

 Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

Governing law and jurisdiction

These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the exclusive jurisdiction of the English courts. Iqra Help Foundation Trust Fund UK charity registration number is 0000000.